Terms & Conditions

Last Updated: January 15, 2026

Effective Date: January 15, 2026

1. Introduction and Acceptance of Terms

These Terms and Conditions govern your use of the Lumivex website located at lumivianed.pro and the consulting services provided by Lumivex. By accessing our website or engaging our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, you should not use our website or services. These terms constitute a legally binding agreement between you and Lumivex.

2. Definitions

For the purposes of these Terms and Conditions:

  • Service refers to the business consulting services provided by Lumivex
  • User, You, Your refers to the individual or entity accessing our services
  • We, Us, Our refers to Lumivex
  • Website refers to lumivianed.pro
  • Content refers to information, text, graphics, or materials on our website
  • Agreement refers to these Terms and Conditions and any service agreements

3. Eligibility and Account Requirements

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you have the legal capacity to enter into binding contracts.

If you are accessing our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

4. Service Description

Lumivex provides business consulting services including but not limited to:

  • Startup Direction Consultation
  • Business Recovery Planning
  • Regional Expansion Advisory

Service availability is subject to our capacity and scheduling. We reserve the right to refuse service to any party at our discretion.

Specific terms for individual consulting engagements will be outlined in separate service agreements that supplement these general terms.

5. User Responsibilities and Conduct

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Notify us immediately of any unauthorized use
  • Use our services only for lawful purposes
  • Respect intellectual property rights
  • Not interfere with the proper functioning of our website

Prohibited Activities

You may not:

  • Use our services for any illegal or unauthorized purpose
  • Transmit any harmful code or malicious software
  • Attempt to gain unauthorized access to our systems
  • Engage in any activity that disrupts or interferes with our services
  • Impersonate any person or entity
  • Collect information about other users without permission

6. Intellectual Property Rights

Our Intellectual Property

The content, features, and functionality of our website and services, including text, graphics, logos, and software, are owned by Lumivex and protected by Canadian and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include the right to:

  • Modify, copy, or distribute our content
  • Use our content for commercial purposes without permission
  • Remove any copyright or proprietary notices
  • Reverse engineer any aspect of our services

User-Provided Content

Any information, data, or materials you provide to us during consulting engagements remain your property. We will use this information solely for the purpose of providing our services as outlined in our service agreement and Privacy Policy.

7. Payment Terms and Fees

Service fees are outlined in our service descriptions and will be specified in individual service agreements. All fees are quoted in Canadian Dollars (CAD) unless otherwise stated.

Payment Schedule

Payment terms vary by service and will be outlined in your service agreement. Typical arrangements include upfront payment or payment upon completion.

Refund Policy

Refund eligibility depends on the specific service and circumstances. Generally:

  • Cancellations made 48 hours or more before the first scheduled session may receive a full refund
  • Cancellations made less than 48 hours before the first session are not eligible for refunds
  • No refunds are provided for services already rendered
  • Specific refund terms may be outlined in individual service agreements

Late Payment

Late payments may incur additional fees and may result in suspension of services. We reserve the right to pursue collection of unpaid amounts.

8. Consulting Service Terms

Service Delivery

Consulting services are provided according to the scope and timeline outlined in individual service agreements. We will make reasonable efforts to meet scheduled commitments but cannot guarantee specific outcomes or results.

Client Cooperation

Effective consulting requires client cooperation in providing necessary information, participating in sessions, and implementing recommendations. Failure to provide reasonable cooperation may affect service delivery and outcomes.

Recommendations and Advice

Our consulting recommendations are based on information available at the time and reflect our professional judgment. Implementation of recommendations is at your discretion and risk. We are not liable for business decisions made based on our advice.

9. Disclaimers and Limitations

Service "As Is"

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or meet specific requirements.

No Guaranteed Results

While we strive to provide high-quality consulting services, we cannot guarantee specific business outcomes or results. Business success depends on numerous factors beyond our control.

Professional Advice Disclaimer

Our consulting services provide business guidance but should not be considered legal, accounting, or financial advice. You should consult appropriate professionals for specialized advice in these areas.

10. Limitation of Liability

To the maximum extent permitted by Canadian law, Lumivex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lumivex and its employees, contractors, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

12. Termination

Either party may terminate a consulting engagement according to the terms specified in the service agreement. We reserve the right to suspend or terminate your access to our services immediately if you violate these terms.

Upon termination:

  • Your right to use our services ceases immediately
  • You remain obligated to pay for services already rendered
  • Confidentiality obligations continue to apply
  • Provisions that by their nature should survive termination shall remain in effect

13. Dispute Resolution and Governing Law

Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Halifax, Nova Scotia.

Informal Resolution

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiation and discussion.

14. General Provisions

Entire Agreement

These terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Lumivex regarding our services.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign these terms without restriction.

Notice Procedures

We may provide notices to you via email or by posting on our website. You should provide notices to us at [email protected].

15. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website with an updated "Last Updated" date.

Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our website
  • Notification during scheduled service sessions

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

Lumivex

1959 Upper Water Street, Suite 1301

Halifax, NS B3J 3N2, Canada

Email: [email protected]

Phone: +1 (902) 425-6193